FAQ

We accept online payments and also cash on Delivery. Customer can pay online using Debit card, Credit Card, net banking Etc

Kindly enter the following details Full Name and Address of the Hotel , Telephone Number , Hotel Room Number and last but not least the recipients name.

You Will receive an confirmation email shortly after we receive your order. If you do not receive this email within four hours Please feel free to contact us @ 8464996666 or write us at info@cakeplusgift.com

We will change the delivery address or delivery date as long as your order has not been delivered. Or is not on its way to being delivered. To request a change of delivery address, Please e-mail us the new address at info@cakeplusgift.com

We use CCAVENUE Payment gateway. Our Payment gateway is a Verisign Secured gateway and Your Credit Card information is encrypted and is sent for processing using SSL ( Secure Socket Layer) technology. Even we do not get the card number etc.

cakeplusgift.com does not rent or sell information they receive from web orders or email registrations to third parties.

If the products you have selected is not showing up in your shopping cart, there may be a Cache Memory problem in your PC. Please enable the cache Memory tab. or You may Close and reopen the browser and again enter our website WWW.cakeplusgift.com Still if you face any problem you can call on 8464996666 or write to us at info@cakeplusgift.com

If there is any problem in product or quality or non delivery of the products you should mail us within 2 hours of the delivery.

We are not responsible for Non Delivery of Item caused due to Natural Calamities (Fire, Earthquake, Rains, Floods etc.)

The perishable products displayed on the site and the actual products delivered will be similar and may not be exact replicas as these items are hand-made and can vary.

Yes, we cakeplusgift.com will deliver the order on same day as per your request. But dont forget to contact us at 8464996666 before placing the order.

Yes We Deliver your order on Sunday’s and National holidays also but please check the availability of delivery before placing the order you can call on 8464996666 or mail us on @ info@cakeplusgift.com and get the confirmation of delivery.

Yes, we do mid night deliveries as per your request. you can call on 8464996666 or email us at info@cakeplusgift.com and get the confirmation of Midnight Delivery before Ordering.

As soon as we recieve your order, an email is sent to the email id provided in the checkout form.

the flowers which you ordered will deliver by cakeplusgift.com delivery team strict guidelines and standard are maintained to ensure that the flowers are fresh and are upto the standard.

Cakeplusgift.com guarantees each order to be delivered on the requested delivery date and an email is sent to you confirmaing the delivery. Also if by any reason the order can not be filled, you will be contacted by our customer service as soon as the delivery boy reported his delivery problem. If you know that the order did not reach at its delivery destination you may contact us at info@cakeplusgift.com to claim a non delivery with reference to your Order Number.

In rare cases like these, full amount will be refunded. Read our Terms & Conditions for more information.

All the items mentioned on the site can be sent along with the orders but if you have anything that is not available on our site, you can always ask for the same on 8464996666 and you will be given the Quote. Please note that Alcoholic Beverages or items are not allowed to sold online in India.

In every case that a customer wants to cancel an order, 100% of the amount will be Refunded if the customer cancels it one day before the date of delivery. Customers must contact cakeplusgift.com to cancel an order. Or customer can mail us at info@cakeplusgift.com one day prior to the delivery.

Dear Customer we take a full precaution to deliver Cakes and Flowers in Good Condition, however, many a time these problems occur due to Heat, Higher temperature, Traffic, More attempt of delivery if receipient is absent, Try to deliver at customer recommended time, Delivery boy takes time to find the address/receipient if in School, College, Hospital, Hotel, Hostels, Improper/In complete Address, Change of address by the receipient etc. We do not take or Gaurentee for such mentioned or any other case caused.